Effective Date: [08/04/2025]

At Baifaa Herbal, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in other ways. By accessing or using our services, you agree to the terms outlined in this policy.


1. Information We Collect

We may collect and process the following types of information:

  • Personal Information: When you engage with us, we may collect personal details such as your name, email address, phone number, billing information, and other details necessary to process orders, provide services, or communicate with you.
  • Usage Data: We collect data about how you use our website and services, including your IP address, browser type, device information, and browsing activity. This helps us improve the user experience and tailor our offerings.
  • Health and Medical Information: If you request herbal or wellness products that require health-related information, we may collect and store such data in accordance with applicable privacy laws and regulations.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our products and services.
  • To process orders and manage your account.
  • To communicate with you about your orders, inquiries, or requests.
  • To send marketing communications, including promotions, updates, and product information (you can opt out at any time).
  • To comply with legal obligations and regulatory requirements.
  • To monitor and enhance our website and services to ensure the best possible user experience.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: With trusted third-party partners who assist us in operating our website, processing payments, or delivering products and services.
  • Legal Compliance: When required by law, regulation, or legal process, or when necessary to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.

4. Security of Your Information

We take the security of your personal information seriously. Appropriate technical, administrative, and physical safeguards are implemented to protect your data from unauthorized access, use, or disclosure. However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.


5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the retention period has expired, we securely delete or anonymize your information.


6. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access, update, or delete your personal information.
  • Object to the processing of your data.
  • Withdraw consent for data processing (where applicable).
  • Request a copy of the personal data we hold about you.

To exercise these rights, please contact us using the details provided below.


7. Third-Party Links

Our website may contain links to third-party websites, products, or services. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review their privacy policies before providing any personal information.


8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will take steps to delete such information promptly.


9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal obligations. When we make updates, we will post the revised policy on our website with a new effective date. We encourage you to review this policy regularly.


10. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:

Baifaa Herbal
Baitulhamd Complex, Beside Adarsh High School, Panpur Patiya, Himatnagar, Gujarat – 383001
📧 Email: mail@baifaaherbal.com
📞 Phone: +91 63560 36363