Terms of service

Effective Date: 08/04/2025

Welcome to Baifaa Herbal. These Terms & Conditions govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to comply with these Terms & Conditions.

1. Acceptance of Terms

By accessing or using the Baifaa Herbal website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

2. Eligibility

By using our website, you confirm that:

You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
You have the legal capacity to enter into a binding agreement.
The information you provide is accurate and complete.

3. Products & Information

Baifaa Herbal offers Ayurvedic and herbal wellness products.

While we strive to ensure that all product descriptions, images, pricing, and information are accurate, occasional errors may occur. We reserve the right to correct any inaccuracies without prior notice.

Product images are for illustrative purposes only. Actual packaging may vary slightly.

4. Medical Disclaimer

Our products are intended to support general wellness and are based on Ayurvedic principles.

They are not intended to diagnose, treat, cure, or prevent any disease.

Always consult a qualified healthcare professional before using any herbal product if you:

Are pregnant or breastfeeding
Have a medical condition
Are taking prescription medication
Have known allergies

Baifaa Herbal shall not be liable for misuse of products or failure to follow product instructions.

5. Pricing & Payments

All prices are listed in Indian Rupees (INR) unless otherwise stated.
Prices include applicable taxes unless specified otherwise.
We reserve the right to change prices without prior notice.
Payment must be completed before an order is processed.

We accept secure payments through approved payment gateways.

6. Order Acceptance

After placing an order, you will receive an order confirmation email.

Receipt of an order confirmation does not guarantee acceptance of the order.

Baifaa Herbal reserves the right to:

Refuse or cancel any order.
Limit quantities purchased.
Cancel orders due to pricing or inventory errors.
Cancel orders suspected of fraud or unauthorized activity.

If payment has already been received, the applicable amount will be refunded.

7. Shipping & Delivery

Orders are shipped according to our Shipping Policy.

Estimated delivery times are provided for convenience only and are not guaranteed.

Baifaa Herbal is not responsible for delays caused by:

Courier companies
Natural disasters
Government restrictions
Weather conditions
Other events beyond our reasonable control

8. Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy.

Please review that policy before requesting a return or refund.

9. Intellectual Property

All content on this website, including but not limited to:

Logos
Product images
Graphics
Text
Icons
Videos
Website design
Product descriptions

is the property of Baifaa Herbal and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. User Responsibilities

You agree not to:

Use the website for unlawful purposes.
Attempt to interfere with website security.
Upload malicious software or harmful code.
Misrepresent your identity.
Engage in fraudulent transactions.
Violate any applicable laws while using the website.

11. Limitation of Liability

To the maximum extent permitted by law, Baifaa Herbal shall not be liable for:

Indirect or consequential damages.
Loss of profits or business.
Delays in delivery.
Product misuse.
Allergic reactions due to undisclosed medical conditions.
Technical interruptions or website downtime.

Our total liability shall not exceed the amount paid for the product purchased.

12. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of your information as described in that policy.

13. Third-Party Links

Our website may contain links to third-party websites for your convenience.

Baifaa Herbal is not responsible for:

Their content
Privacy practices
Services
Products offered by third parties

Accessing such websites is at your own risk.

14. Force Majeure

Baifaa Herbal shall not be held liable for delays or failure to perform obligations due to circumstances beyond our reasonable control, including but not limited to:

Natural disasters
Floods
Fires
Pandemics
Government regulations
Labor disputes
Internet or power outages

15. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Any changes will become effective immediately upon publication on this website.

Continued use of the website constitutes acceptance of the revised Terms.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in Ahmedabad, Gujarat, unless otherwise required by applicable law.